Terms of Service

Please read these terms carefully before using the Adviser Radar website or services. By accessing or using Adviser Radar, you agree to these terms.

1. Welcome to Adviser Radar

1.1 What these terms cover

Adviser Radar operates an online information and comparison platform relating to UK R&D tax advisers.

The platform allows users to search for, compare and review information about R&D tax advisers. This may include adviser profiles, publicly sourced information, adviser-supplied information, platform-generated indicators, the Radar Assessment, paid profile features, links to adviser websites and other information intended to help users make a more informed shortlist of potential advisers.

These Terms of Service govern your access to and use of the Adviser Radar website at www.adviserradar.co.uk, together with any related pages, tools, content, services, features and functionality made available by us from time to time.

1.2 Why you should read these terms

Please read these Terms of Service carefully before using Adviser Radar.

By accessing or using Adviser Radar, you confirm that you accept these Terms of Service and agree to comply with them.

If you do not agree to these Terms of Service, you must not use Adviser Radar.

By claiming a profile, subscribing for an Enhanced Profile or making a subscription payment, you also confirm that you accept these Terms of Service on behalf of the relevant adviser firm.

1.3 Who we are

Adviser Radar is operated by Adviser Radar Ltd, a company registered in England and Wales under company number 17217190.

Our registered office is 20 Wenlock Road, London, N1 7GU.

In these Terms of Service, "Adviser Radar", "we", "us" and "our" refer to Adviser Radar Ltd.

1.4 Other terms that may apply

These Terms of Service should be read together with our:

• Privacy Policy
• any other specific terms or policies brought to your attention, or other specific terms we may introduce from time to time

If there is any conflict between these Terms of Service and any other more specific terms, the more specific terms will apply to the extent of that conflict.

2. Who these terms apply to

These Terms of Service apply to all users of Adviser Radar, including:

• companies researching R&D tax advisers
• accountants and professional referrers
• R&D tax advisers listed on the platform
• adviser firms that claim, manage or subscribe to profiles
• journalists, researchers and other visitors
• registered users and subscribers
• anyone accessing, browsing, searching or using Adviser Radar

If you use Adviser Radar on behalf of a company, partnership, adviser firm or other organisation, you confirm that you have authority to do so and to bind that organisation to these Terms of Service.

3. What Adviser Radar does

3.1 Our platform

Adviser Radar is intended to help UK businesses and other users access information about R&D tax advisers in one place.

The platform may include:

• adviser profiles
• search and comparison tools
• publicly sourced company and website information
• adviser-supplied information
• platform-generated indicators and labels
• the Radar Assessment
• paid profile features
• website, social media and contact links
• articles, guides and explanatory content

3.2 Adviser Radar is an information platform

Adviser Radar is an information and comparison platform.

We are not an R&D tax adviser to users of the platform. We do not prepare R&D tax relief claims, submit claims to HMRC or provide tax advice through the platform.

Nothing on Adviser Radar should be treated as tax advice, legal advice, financial advice or professional advice.

Any articles, guides or explanatory materials are provided for general information only and should not be considered tax advice or relied on for a specific claim, company or set of circumstances.

3.3 Adviser Radar is not a recommendation service

Adviser Radar does not recommend, endorse, approve or certify any adviser.

The inclusion of an adviser on Adviser Radar does not mean that we recommend that adviser. A more favourable Radar Assessment, paid profile, verified profile, featured profile, badge, label or other indicator does not guarantee adviser quality, suitability, competence, reliability or compliance.

Users are responsible for carrying out their own checks before contacting, appointing or relying on any adviser.

4. Use of Adviser Radar

4.1 UK focus

Adviser Radar is intended primarily for use by UK businesses, advisers and other users with an interest in UK R&D tax relief adviser services.

We do not represent that Adviser Radar is appropriate or available for use outside the United Kingdom.

4.2 Your right to use Adviser Radar

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use Adviser Radar for lawful purposes and in accordance with these Terms of Service.

You must not use Adviser Radar in a way that breaches these Terms of Service, any applicable law or the rights of any third party.

4.3 Personal and internal business use

You may use Adviser Radar for your own personal, professional or internal business research purposes.

You must not copy, extract, reproduce, republish, sell, license, exploit or commercially use Adviser Radar content, scores, profile data or database structure except as expressly permitted by us in writing.

5. User accounts and access

5.1 Accounts

Some parts of Adviser Radar may require an account.

If you create an account or are given login details, you must keep those details confidential. You are responsible for all activity under your account.

You must notify us promptly if you believe that your account has been accessed without authority or that your login details have been compromised.

5.2 Account information

You must provide accurate, complete and up-to-date information when creating or using an account.

You must not create an account using false, misleading or unauthorised details.

5.3 Disposable or anonymised email addresses

We may refuse, suspend, restrict or delete accounts using disposable, temporary, anonymised, misleading or otherwise suspicious email addresses or account details.

We may also restrict access where we reasonably suspect misuse, scraping, competitor harvesting, automated access or other activity that is inconsistent with these Terms of Service.

6. Adviser profiles

6.1 Profile information

Adviser Radar may publish profiles of R&D tax advisers. Profile information may be obtained from public sources, adviser websites, Companies House, professional body registers, public online materials, adviser submissions and other sources.

We may also generate profile information using our own methods, including data checks, classification logic and scoring methodology.

6.2 Accuracy of profile information

We take reasonable steps to present information in a clear and useful way. However, we do not guarantee that any profile information is accurate, complete, current or free from error.

Public records, adviser websites and third-party sources may be incomplete, inaccurate, delayed or out of date. Our own checks may also produce incomplete or imperfect results.

Users should verify important information directly with the adviser, relevant professional body, Companies House, HMRC or another appropriate source before making any decision.

6.3 No continuous monitoring

We do not undertake to monitor every adviser profile continuously.

Information may be reviewed, updated or refreshed at intervals determined by us. There may be a delay between a change occurring and that change being reflected on Adviser Radar.

6.4 Adviser responsibility for submitted information

Where an adviser submits, verifies, corrects or updates profile information, the adviser is responsible for ensuring that the information supplied is accurate, complete, lawful, not misleading and kept up to date.

We may review, edit, reject or remove adviser-submitted information where we consider it necessary or appropriate. We are not obliged to publish any information submitted by an adviser.

6.5 Corrections

Advisers and users may contact us to request correction of information they believe is inaccurate or incomplete.

We will consider correction requests in good faith, but we are not required to accept any requested change where we do not consider it accurate, proportionate, adequately evidenced or appropriate for the platform.

We may ask for evidence before making changes. We are not obliged to amend or remove information unless legally required to do so.

7. Radar Score and platform indicators

7.1 What the Radar Score is

The Radar Score is an internal metric generated by Adviser Radar from selected data points and methodology determined by us. The Radar Score is used within the platform and is not published or shown to users.

The Radar Assessment is the indicator shown on adviser profiles. It is informed by the Radar Score and related data points. It is intended to help users identify potentially relevant profile signals and possible areas for further review.

References in these Terms of Service to the Radar Score apply equally to the Radar Assessment.

7.2 What the Radar Score is not

The Radar Score is not:

• a recommendation
• an endorsement
• a guarantee of adviser quality
• a measure of technical R&D tax competence
• a statement that an adviser is suitable for a particular claimant
• a credit score
• a regulatory rating
• a professional body assessment
• an HMRC view
• a substitute for due diligence

A favourable Radar Assessment does not mean that an adviser is suitable for you. A less favourable Radar Assessment does not necessarily mean that an adviser is unsuitable.

7.3 Scores, labels and badges

Any scores, labels, badges, indicators or descriptions on Adviser Radar are provided for information and comparison purposes only.

They should not be treated as judgements on professional competence, technical expertise, quality of advice, compliance standards or suitability for a particular user.

7.4 Changes to scores and indicators

Radar Scores, labels, badges and other indicators may change over time as data, methodology, platform features or adviser information changes.

We may amend, withdraw, replace or recalculate any score, label, badge or indicator at any time.

We are not obliged to publish the detailed operation of our scoring methodology, weighting or data processing logic, although we may provide general information about how the Radar Score works.

8. Paid profiles and subscription terms

8.1 Claiming a profile

An eligible adviser firm may claim its profile as the first step towards subscribing for an Enhanced Profile. The person claiming a profile confirms that they are authorised to act for the adviser firm and to bind that firm to these Terms of Service, and must complete any verification step we require.

Claiming a profile does not by itself grant an Enhanced Profile or any other Enhanced features. The profile remains a basic profile until a claim request is verified and an Enhanced Profile subscription starts and the first payment is taken. If an Enhanced Profile subscription does not start, we will remove the claim request. We would normally do this within two working days unless we are in separate correspondence with the adviser about the claim request.

8.2 Enhanced Profiles

Eligible R&D tax adviser firms may be able to claim a profile and subscribe for an Enhanced Profile.

Enhanced Profile features may include additional profile information, the adviser's logo and branding, website and social media links, contact details, profile verification features and other features described on the relevant subscription or checkout page.

We may add, amend, replace or remove Enhanced Profile features from time to time. We will not use payment for an Enhanced Profile to influence the Radar Score or the organic ranking of adviser profiles.

An Enhanced Profile does not mean that Adviser Radar recommends, endorses, approves, certifies or guarantees the adviser.

8.3 Business subscriptions only

Enhanced Profile subscriptions are offered to businesses and professional practices for business purposes. They are not offered to individuals acting wholly or mainly for purposes outside their trade, business, craft or profession.

The person claiming a profile or subscribing for an Enhanced Profile confirms that they are authorised to act for the adviser firm and to bind that firm to these Terms of Service.

8.4 Subscription price and VAT

The subscription price will be shown before the subscription is started.

Unless stated otherwise, the subscription price is exclusive of VAT. VAT will be added at the applicable rate.

The first payment is taken when the subscription starts. The subscription will then renew automatically each month until the subscription is cancelled or terminated.

8.5 Payment through Stripe

Payments for Enhanced Profile subscriptions are processed through Stripe.

By subscribing, you authorise Adviser Radar, through Stripe, to charge the payment method you provide for the subscription price and any applicable VAT at the start of each billing period until the subscription is cancelled or terminated.

You are responsible for keeping your payment and billing information accurate and up to date.

Stripe may issue or make available invoices, payment confirmations and receipts relating to the subscription. Adviser Radar does not receive or store your full payment card details.

8.6 Automatic renewal

Enhanced Profile subscriptions continue on a monthly rolling basis and renew automatically unless cancelled or terminated in accordance with these Terms of Service.

Each monthly payment covers the Enhanced Profile features for the billing period beginning on the date that payment is taken.

8.7 Discounts and promotional offers

We may offer discount codes, promotional prices or other special offers from time to time.

Offers may be subject to eligibility conditions, expiry dates, redemption limits and other terms stated when the offer is made. Unless we expressly agree otherwise, an offer must be used when subscribing and cannot be applied retrospectively to payments already made or to an existing subscription.

We are not required to make the same offer available to all subscribers or to apply a later offer to an existing subscription.

8.8 Invoices and receipts

Invoices, receipts or payment confirmations may be issued electronically using the email address and billing details provided by the subscriber.

The subscriber is responsible for ensuring that its billing and tax information is complete and accurate.

A failure to receive an invoice, receipt or payment reminder does not remove the subscriber's responsibility to pay an amount properly due.

8.9 Changes to the subscription price

We may change the standard subscription price from time to time, including as part of an annual pricing review.

A price change may apply from a common date to all affected subscriptions. It does not need to coincide with the anniversary of an individual subscription.

We will give affected subscribers at least 14 days' notice before a price increase applies. The new price will apply from the first monthly billing period beginning on or after the effective date stated in the notice.

The subscriber may cancel before the increased price takes effect. If the subscription is not cancelled, it will continue at the new price and the subscriber authorises us to collect the revised amount through the payment method provided.

8.10 Cancelling a subscription

The subscriber may cancel an Enhanced Profile subscription at any time:

• through any subscription management or Stripe customer portal that we make available
• through the subscriber's Adviser Radar account, via their Adviser Dashboard
• by emailing team@adviserradar.co.uk

Cancellation takes effect at the end of the current paid monthly billing period. The Enhanced Profile features will normally remain available until the end of that period and no further monthly subscription payment will be taken.

A cancellation request sent by email must identify the adviser firm and be sent by a person authorised to manage the subscription.

8.11 Refunds

Subscription payments are not refundable merely because the subscriber cancels or does not use some or all of the Enhanced Profile features during a billing period.

We do not provide refunds or credits for a partly used monthly billing period, except where required by law or expressly stated otherwise in these Terms of Service.

This does not prevent us from issuing a refund or credit at our discretion where we consider it appropriate.

8.12 Failed or overdue payments

If a subscription payment fails or cannot be collected, Stripe or Adviser Radar may retry the payment and contact the subscriber using the details provided.

We may suspend or remove some or all Enhanced Profile features while payment remains overdue.

If payment is not made within the period allowed by us, we may terminate the subscription. The subscriber remains responsible for any properly due and unpaid amount.

8.13 Suspension or termination by us

We may suspend or terminate an Enhanced Profile subscription immediately by giving notice where:

• the subscriber breaches these Terms of Service
• payment is overdue or cannot be collected
• we reasonably determine that the subscriber is not authorised to manage the adviser profile
• serious adverse information comes to our attention, including regulatory action, criminal proceedings, insolvency concerns, professional disciplinary action or credible adverse media, which in our reasonable opinion means that continuing the Enhanced Profile could expose Adviser Radar or its users to financial, legal, regulatory or reputational risk
• the adviser ceases trading, is dissolved, enters insolvency proceedings or no longer meets the eligibility requirements for an Enhanced Profile
• information supplied by or on behalf of the adviser is reasonably determined to be false, misleading or materially incomplete and, in our reasonable opinion, materially misrepresents the adviser to users of the platform
• the adviser uses Adviser Radar, its profile, badges or verification status in a misleading or unauthorised way
• we reasonably consider that suspension or termination is necessary to protect Adviser Radar, its users or the integrity of the platform

Where we suspend or terminate for one of these reasons, no refund will be due for the current billing period.

We may also terminate an Enhanced Profile subscription for any other reason by giving at least 30 days' notice. The subscription will end on the date stated in the notice and no further subscription payment will be taken after that date.

8.14 Effect of cancellation or termination

When an Enhanced Profile subscription ends:

• the Enhanced Profile features may be removed or disabled
• the profile may revert to the basic profile format
• Enhanced Profile badges, contact features, branding and adviser-supplied promotional content may be removed
• the adviser must stop using any badge, description or statement that suggests the profile remains enhanced, subscribed or verified where that is no longer the case

Ending an Enhanced Profile subscription does not require us to remove the underlying adviser profile from Adviser Radar.

We may continue to publish, review or update the underlying profile using public information, adviser-supplied information and our usual editorial and assessment processes.

8.15 Responsibility for profile information

The subscriber remains responsible for ensuring that information it supplies for its profile is accurate, complete, lawful, current and not misleading.

Payment for an Enhanced Profile does not require us to accept or publish any requested wording, claim, image, link or amendment. We may review, edit, reject, qualify or remove submitted material where we consider it necessary or appropriate.

8.16 Radar Score and ranking

An adviser cannot pay to increase its Radar Score or Radar Assessment.

We do not give an adviser preferential organic ranking merely because it has paid for an Enhanced Profile or another paid feature.

A paying adviser may provide information, evidence, corrections or updates for review. Where we accept that information and it affects a data point used in our methodology, it may affect the Radar Score or Radar Assessment. This does not allow an adviser to buy a higher score, ranking or recommendation.

8.17 No guarantee of results

Payment for an Enhanced Profile does not guarantee:

• a higher Radar Score or Radar Assessment
• a better organic ranking
• any particular level of profile views
• enquiries or leads
• client instructions
• positive user engagement
• increased revenue
• any other specific commercial result

8.18 Commercial transparency

We may identify profiles as claimed, verified, enhanced or by another appropriate description.

Adviser Radar may receive fees from advisers for Enhanced Profiles, subscriptions, advertising, sponsorship, enquiry functionality or other commercial arrangements.

Unless stated otherwise, any agreement between a platform user and an adviser is between those parties. Adviser Radar is not a party to that agreement.

9. Use of scores, badges, screenshots and marketing claims

9.1 No unauthorised marketing use

You must not use Adviser Radar badges, scores, screenshots, profile extracts, rankings, labels, logos or ratings in advertising, marketing, sales materials, social media, proposals or other promotional materials without our prior written consent.

This includes adviser websites, pitch decks, client proposals, email footers, social media posts and directory listings.

9.2 Approved wording

Where we provide an approved sharing feature, badge, profile link or approved wording, you may use it only in the way we permit.

We may withdraw permission to use any badge, wording, score, screenshot or other material at any time.

9.3 No misrepresentation

You must not misrepresent any Adviser Radar score, badge, label, profile information or platform content.

In particular, you must not imply that Adviser Radar has approved, endorsed, certified, recommended, ranked or assessed you in a way that we have not expressly authorised in writing.

You must not present any score, badge, label or profile extract out of date, out of context or in a misleading way.

9.4 Unauthorised use of platform screenshots and platform content

Adviser Radar contains proprietary content, design, data structure, scoring methodology, platform indicators and profile presentation owned by Adviser Radar or licensed to us.

If you access Adviser Radar, including by creating an account, claiming a profile, subscribing to a paid feature or using restricted platform features, you are granted access for the purposes permitted by these Terms of Service only. This includes using Adviser Radar internally to research, compare, assess and shortlist R&D tax advisers.

You must not copy, publish, post, share or circulate screenshots, profile extracts, Radar Scores, badges, labels, rankings, methodology extracts, platform screens or other Adviser Radar content on social media, websites, forums, articles, presentations or other public channels for any purpose inconsistent with these Terms of Service or without our prior written consent.

You must not use Adviser Radar content in a way that is misleading, inaccurate, out of context, defamatory, damaging to our reputation, used for systematic competitor analysis or commercial data extraction, or likely to cause confusion about Adviser Radar, the Radar Score or the meaning of any profile, badge, label or indicator.

10. Contacting advisers and third-party services

10.1 Contacting advisers

Adviser Radar may allow users to contact advisers through links, forms, email addresses, telephone numbers or other contact functionality.

If you contact an adviser through Adviser Radar, or through a link displayed on Adviser Radar, you do so at your own risk.

10.2 Contracts with advisers

If you appoint, instruct, pay or otherwise engage an adviser, any contract will be between you and that adviser.

Adviser Radar is not responsible for:

• the advice or services provided by any adviser
• adviser fees
• adviser performance
• adviser negligence
• failed or incorrect R&D tax claims
• any HMRC enquiry, amendment, repayment, penalty, interest charge, professional cost or other consequence arising from that adviser's services
• disputes between users and advisers
• any loss arising from your decision to contact, appoint or rely on an adviser

10.3 Third-party websites

Adviser Radar may contain links to adviser websites, social media profiles, Companies House pages, professional body registers, HMRC materials and other third-party websites.

Those links are provided for information and convenience only.

We do not control third-party websites and are not responsible for their content, accuracy, availability, security, privacy practices or terms.

A link to a third-party website does not mean that we endorse or approve that website or the person or business operating it.

11. User responsibility

11.1 Your use of information

You are responsible for how you use information obtained from Adviser Radar.

Before appointing an R&D tax adviser, you should carry out your own checks. These may include checking qualifications, professional memberships, experience, fees, engagement terms, insurance, HMRC enquiry support, client references and whether the adviser is suitable for your circumstances.

11.2 Companies and claimants

If you use Adviser Radar to research or select an adviser for your own business, you remain responsible for deciding whether that adviser is suitable for your circumstances.

You should not rely solely on Adviser Radar, the Radar Assessment, adviser profiles, badges, labels or any other platform content when making that decision.

11.3 Accountants and professional referrers

If you use Adviser Radar to identify, shortlist, recommend, refer or introduce an adviser to a client or another third party, you remain responsible for your own professional judgement and for any recommendation, referral or introduction you make.

You must not represent that Adviser Radar has recommended a particular adviser unless we have expressly stated that in writing.

11.4 Information you provide

Any information you provide to Adviser Radar must be accurate, complete, lawful and not misleading.

You must not submit information that infringes another person's rights, breaches confidentiality, contains personal data you are not entitled to share or is defamatory, abusive, unlawful or otherwise inappropriate.

12. Data protection and personal data use

12.1 Your responsibility for personal data

Adviser Radar may display, link to or make available information that includes personal data, including names, roles, professional contact details, company officer information or other information relating to individuals.

Where you access, download, use or otherwise process any personal data obtained through Adviser Radar, you are responsible for ensuring that you have a lawful basis for doing so and that your use complies with applicable data protection laws.

12.2 Lawful use only

You must not use personal data obtained through Adviser Radar for unlawful marketing, harassment, profiling, discrimination, misuse, unauthorised disclosure or any purpose that is not permitted by law.

You must not use Adviser Radar to collect personal data in a way that breaches data protection, privacy, electronic marketing or other applicable laws.

12.3 Personal data you provide to us

If you provide us with personal data relating to another person, you confirm that you have a lawful basis to do so and that you have provided any required notices or obtained any required consents.

You are responsible for ensuring that any personal data you submit to Adviser Radar is accurate, lawful and not excessive for the purpose for which it is provided.

13. No direct marketing, prospecting or list building

13.1 No unauthorised marketing use

You must not use Adviser Radar, or any data obtained from Adviser Radar, for unsolicited marketing, mass email campaigns, recruitment campaigns, lead scraping, list building, data enrichment, sales prospecting or similar activity without our prior written consent and without complying with applicable law.

13.2 Adviser contact details

Where adviser contact details are displayed, they are provided to help genuine users make informed contact with advisers in relation to potential R&D tax advice or related professional services.

They must not be harvested, copied, sold, transferred, added to mailing lists or used for bulk outreach.

13.3 Competitor and recruitment use

You must not use Adviser Radar to systematically identify, monitor, target or contact advisers for competitor intelligence, recruitment, sales prospecting or commercial data extraction without our prior written consent.

14. Fair usage and monitoring

14.1 Fair usage

We may apply fair usage limits to searches, profile views, downloads, enquiries, account activity or other platform features.

We may restrict, suspend, rate-limit, block or charge for usage that we consider excessive, automated, abusive, suspicious or inconsistent with ordinary use of the platform.

14.2 Monitoring use

We may monitor use of Adviser Radar to protect the platform, investigate misuse, enforce these Terms of Service, maintain security, prevent scraping, assess performance and improve our services.

Monitoring may include reviewing account activity, search patterns, technical logs, IP addresses, device information and other usage signals, subject to our Privacy Policy and applicable law.

14.3 Platform protection

We may use technical measures to protect Adviser Radar, including access controls, rate limits, bot detection, account verification, email verification, blocking, filtering and other measures we consider appropriate.

You must not attempt to bypass, disable, interfere with or undermine any such measures.

15. Acceptable use

15.1 Prohibited use

You must not use Adviser Radar:

• unlawfully or fraudulently
• to impersonate any person or organisation
• to submit false or misleading information
• to damage, disrupt or interfere with the platform
• to introduce viruses, malware, trojans, worms or other harmful material
• to attempt unauthorised access to the platform, servers, systems or data
• to scrape, harvest, copy or extract data except as expressly permitted by us
• to use bots, crawlers, spiders, scrapers or automated tools without our written consent
• for bulk data extraction, competitor monitoring, resale, republishing or database building
• for text and data mining, AI training, model development or automated analysis without our written consent
• to collect adviser contact details for unsolicited marketing
• to use personal data obtained through Adviser Radar unlawfully
• to use Adviser Radar for unauthorised direct marketing, prospecting, recruitment campaigns or list building
• to bypass fair usage limits, access controls or platform protection measures
• to misrepresent Adviser Radar content, scores, badges, labels or rankings
• to use the platform in a way that may damage our reputation or the reputation of another person or business
• to copy, publish, share or circulate screenshots, profile extracts, Radar Scores, badges, labels, rankings or other platform content in breach of clause 9.4

15.2 Scraping and data extraction

You must not conduct, facilitate, permit or attempt any web scraping, data scraping, text mining, data mining, automated extraction, bulk copying or systematic collection of content from Adviser Radar without our prior written consent.

This restriction applies whether the activity is carried out manually, automatically, through software, through an AI tool or by any other method.

15.3 Consequences of breach

If you breach these Terms of Service, we may take any action we consider appropriate, including:

• suspending or terminating your access
• removing content
• blocking IP addresses or accounts
• applying rate limits
• contacting your organisation
• seeking reimbursement of our losses and costs
• taking legal action
• reporting unlawful activity to relevant authorities

16. User content

16.1 Content you submit

If you submit information, corrections, profile content, images, documents or other material to Adviser Radar, you are responsible for that content.

You confirm that you have all rights, permissions and lawful bases needed to submit that content to us.

16.2 Licence to use submitted content

By submitting content to Adviser Radar, you grant us a worldwide, royalty-free, non-exclusive licence to use, reproduce, store, display, publish, edit and adapt that content for the purpose of operating, improving, promoting and developing Adviser Radar.

16.3 Removal and moderation

We may review, edit, reject or remove submitted content at any time.

We are not obliged to monitor user content and we are not responsible for user-submitted content.

17. Intellectual property

17.1 Our rights

All intellectual property rights in Adviser Radar, including the website, branding, design, layout, text, graphics, data structure, database rights, methodology, scoring approach, software, code and platform content, belong to us or our licensors.

17.2 Limited use

You may use Adviser Radar only for the purposes permitted by these Terms of Service.

You must not copy, reproduce, republish, distribute, sell, license, exploit, modify, reverse engineer or create derivative works from Adviser Radar content, data, scores or methodology without our prior written consent.

17.3 Adviser names and third-party marks

Adviser names, logos, trade marks and other third-party materials may belong to their respective owners.

Nothing in these Terms of Service gives you any right to use our trade marks or any third-party trade marks.

18. Availability and changes

18.1 Availability

We do not guarantee that Adviser Radar will always be available, uninterrupted, secure or error-free.

We may suspend, withdraw, restrict or change all or part of the platform at any time for business, operational, legal, security or technical reasons.

18.2 Changes to the platform

We may update, amend, remove or replace any part of Adviser Radar, including features, adviser profiles, scores, labels, methodology, content and access arrangements.

18.3 Changes to these Terms of Service

We may update these Terms of Service from time to time. The updated terms will apply to general use of Adviser Radar from the date they are published.

Where a change materially affects an existing Enhanced Profile subscription, we will give the subscriber reasonable advance notice. Any change to the subscription price will be dealt with under clause 8.9.

If the subscriber does not accept a material change, it may cancel the subscription before the change takes effect.

18.4 Events outside our control

We will not be responsible for any failure or delay in performing any obligation, or for any loss arising from any event or circumstance outside our reasonable control. This may include failures or delays affecting hosting providers, software providers, payment processors, communications networks, third-party data sources, public registers, APIs, cyber incidents, changes in law, regulatory action, industrial disputes, power failures, natural events or other events beyond our reasonable control.

Where practicable, we will take reasonable steps to reduce the impact of any such event on Adviser Radar.

19. Security and viruses

We do not guarantee that Adviser Radar will be free from bugs, viruses or other harmful material.

You are responsible for configuring your own technology, computer programmes, browser and security software to access Adviser Radar safely.

You must not misuse Adviser Radar by knowingly introducing harmful material or attempting unauthorised access to any part of the platform.

20. Limitation of liability

20.1 Matters we do not limit

Nothing in these Terms of Service excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation.

Nothing in these Terms of Service affects any statutory rights you may have as a consumer, where those rights cannot lawfully be excluded or limited.

20.2 Information and reliance

Adviser Radar is provided for general information purposes only.

To the fullest extent permitted by law, we are not liable for any loss arising from:

• reliance on Adviser Radar content
• inaccurate, incomplete or out-of-date information
• Radar Assessments, badges, labels or indicators
• adviser profile information
• third-party websites
• adviser services
• your decision to contact, appoint or rely on an adviser
• any R&D tax claim or related HMRC matter connected with services provided by an adviser you contact, appoint, instruct or rely on
• your use of personal data obtained through Adviser Radar
• the availability or unavailability of the platform

20.3 Business losses

To the fullest extent permitted by law, we will not be liable for:

• loss of profits
• loss of sales
• loss of revenue
• loss of business
• business interruption
• loss of anticipated savings
• loss of any tax relief, tax credit, refund or other tax benefit
• loss of goodwill or reputation
• loss of opportunity
• loss or corruption of data
• indirect or consequential loss

20.4 Liability cap

Subject to clause 20.1, our total liability to you arising out of or in connection with Adviser Radar and these Terms of Service shall be limited to the greater of:

• £250; or
• the total amount you have paid to us for use of Adviser Radar in the 12 months before the claim arose.

21. Indemnity

If you are a business user, professional referrer, adviser or subscriber, you agree to indemnify us against losses, claims, liabilities, costs and expenses arising from:

• your breach of these Terms of Service
• information or content you submit to Adviser Radar
• your misuse of Adviser Radar
• your infringement of any third-party rights
• your unlawful or unauthorised use of personal data obtained through Adviser Radar
• your unauthorised direct marketing, prospecting, recruitment campaign, list building, scraping or bulk data extraction
• any claim by a user, adviser or third party arising from information you provided to us
• any unauthorised or misleading use of Adviser Radar scores, badges, labels, screenshots, rankings, profile content or marketing claims

22. Complaints and reporting content

If you wish to report inaccurate information, unlawful or defamatory content, misuse of the platform or a concern about an adviser profile, please contact us at:

team@adviserradar.co.uk

We may ask you to provide evidence to support your request.

Where we consider it appropriate, we may temporarily amend, hide or flag content while a report is being reviewed.

We will consider reports in good faith, but we are not required to remove or amend content solely because a person disagrees with it.

23. Ending or restricting access

These Terms of Service apply from the moment you first access Adviser Radar.

We may suspend, restrict or terminate your access to Adviser Radar at any time if we reasonably believe that you have breached these Terms of Service, misused the platform, created legal risk or acted in a way that may harm Adviser Radar, users, advisers or third parties.

The suspension, cancellation and termination of an Enhanced Profile subscription are also governed by section 8.

You may stop using Adviser Radar at any time. Stopping use of the platform does not by itself cancel an Enhanced Profile subscription. A subscription must be cancelled in accordance with clause 8.10 if a user wishes to cancel their subscription.

24. General terms

24.1 Transfer

We may transfer our rights and obligations under these Terms of Service to another organisation, including in connection with a sale, merger, restructuring or transfer of the Adviser Radar business or assets.

24.2 Severance

If any part of these Terms of Service is found to be unlawful, invalid or unenforceable, the remaining parts will continue in force.

24.3 No waiver

If we do not enforce any part of these Terms of Service immediately, this does not mean that we have waived our right to do so later.

24.4 Third-party rights

No person other than you and us has any right to enforce these Terms of Service.

24.5 Entire agreement

These Terms of Service, together with any documents referred to in them, form the entire agreement between you and us in relation to your use of Adviser Radar.

25. Governing law and jurisdiction

These Terms of Service are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms of Service or your use of Adviser Radar.

26. Contact us

To contact us about these Terms of Service, Adviser Radar or any content on the platform, please email:

team@adviserradar.co.uk

or write to us at:

Last updated: 7 July 2026.